Terms of Service

1. Who we are

FoldEngine provides bounded project probes and stabilization loops for software, technical, operational, and evidence-heavy projects.

Website: https://www.foldengine.ca
Contact: info@foldengine.ca

2. What FoldEngine offers

FoldEngine currently offers:

• free public demos and examples;
• gated Free First Probe requests;
• Paid Trial Diagnostic / paid probe services;
• Premium and Custom stabilization loops by direct discussion and invoice.

FoldEngine probes are designed to inspect visible evidence, identify useful patterns, surface gaps or risks, and recommend a next step.

3. Free demos and public examples

Free demos and public examples are provided for education and product evaluation. They may use curated public repositories or static examples. They are not a guarantee that FoldEngine can analyze every project or repository.

4. Free First Probe requests

Free First Probe requests are reviewed before any probe is run. Submitting a request does not guarantee that FoldEngine will run a probe.

FoldEngine may decline a request if:

• the repository or project is private, sensitive, unclear, too large, or unsuitable for current bounds;
• the requester does not appear to have permission to submit it;
• the request asks for a full audit, security review, legal review, or other unsupported service;
• the question is too vague to produce a useful bounded result.

5. Paid Trial Diagnostic / paid probes

The Paid Trial Diagnostic is a bounded diagnostic service. It is intended to provide one structured pass over an approved project, repository, claim, or evidence surface.

Unless otherwise agreed in writing, a Paid Trial Diagnostic may include:

• review of a submitted project/repository/question;
• bounded public evidence review;
• a short report or written finding;
• a recommended next step.

The Paid Trial Diagnostic does not include:

• a full code review;
• a security audit;
• penetration testing;
• legal, financial, tax, medical, or compliance advice;
• guaranteed business outcomes;
• implementation work;
• unrestricted repository analysis;
• private repository access unless separately agreed.

6. Premium and Custom stabilization loops

Premium and Custom stabilization loops are quoted separately. Scope, deliverables, timing, price, and communication expectations must be agreed before work begins.

7. Repository and project submissions

Only submit repository URLs, project information, documents, or other materials that you have the right to share.

If you submit a public repository URL, FoldEngine may review public metadata, files, documentation, tests, benchmark artifacts, issues, pull requests, or other visible evidence as part of a requested probe.

Do not submit secrets, passwords, API keys, private credentials, regulated personal data, confidential client data, or sensitive information unless a separate written agreement is in place.

8. Payments

Payments may be processed through Stripe or another payment provider. FoldEngine does not store full payment card numbers.

Prices may change over time. Premium and Custom services may require separate invoices or written quotes.

9. Refunds and cancellations

For Paid Trial Diagnostics, refunds are handled case by case. If you believe a payment was made in error, contact info@foldengine.ca as soon as possible.

Once a diagnostic has been started, reviewed, or delivered, refunds may be limited or unavailable.

Premium and Custom refund/cancellation terms should be agreed as part of the specific engagement.

10. No guaranteed outcomes

FoldEngine provides structured analysis and recommendations, but does not guarantee:

• that every issue will be found;
• that a project is safe, secure, correct, complete, or compliant;
• that a repository claim is scientifically proven;
• that a business, technical, or operational outcome will occur.

FoldEngine findings should be treated as bounded diagnostic support, not as a substitute for professional legal, financial, security, compliance, medical, or engineering review where those are required.

11. Intellectual property

The FoldEngine name, website, logos, design, product language, reports, and related materials are owned by FoldEngine or its creator unless otherwise stated.

You keep ownership of materials you submit. By submitting materials for a probe, you give FoldEngine permission to review and use them only as needed to provide the requested service, communicate with you, improve the workflow, or maintain business records.

12. Acceptable use

You agree not to use the website or services to:

• submit materials you do not have permission to share;
• attempt to access private systems without authorization;
• submit secrets, credentials, malware, or harmful content;
• abuse, overload, scrape, or interfere with the site or APIs;
• misrepresent FoldEngine findings as guarantees, certifications, or audits.

13. Third-party services

FoldEngine may use third-party services such as Stripe, Google Workspace, Vercel, Google Cloud / Cloud Run, GitHub, and related infrastructure providers. Those services may have their own terms and privacy policies.

14. Privacy

Use of FoldEngine is also governed by the Privacy Policy: https://www.foldengine.ca/privacy/.

15. Availability and changes

The website and services may change, pause, or be discontinued at any time. FoldEngine may update these Terms as the product evolves. The updated version will be posted on this page.

16. Limitation of liability

To the maximum extent permitted by applicable law, FoldEngine is not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost revenue, lost data, or business interruption arising from use of the website or services.

FoldEngine's total liability for a paid service is limited to the amount paid for that specific service, unless applicable law requires otherwise.

17. Governing law

These Terms are governed by the laws of British Columbia and the applicable laws of Canada.

18. Contact

Questions about these Terms can be sent to info@foldengine.ca.